Outsourcing of Manufacturing Services from the Tolling Company’s Perspective

Many chemical companies and companies that use chemicals are outsourcing manufacturing service to a third party. Joan Roller has worked for the last 20 years for companies that do the tolling. This talk will give you her perspective on some of the best practices that she has found for meeting the customer’s needs and the toller’s needs. Roller will give some practical examples of things to do and not to do. This talk will be focused on industrial chemical outsourcing and not on pharmaceutical outsourcing.