(119c) Empowering Process Safety Culture: A Case Study on Leadership-Driven PSM Program Improvements at a Chemical Manufacturing Site

This case study examines a targeted initiative to enhance the PSM program at a chemical manufacturing site, focusing on cultivating a robust process safety culture. This study highlights the influential role of process safety professionals in inspiring all employees to consistently commit to process safety as a core value. Data collected through employee surveys, administered before and after implementing improvements, provide insights into the PSM program's impact on process safety culture.

The case study underscores the essential influence of site and corporate leadership in driving cultural change, emphasizing that clear and consistent messaging around PSM principles can inspire employees at all levels to engage proactively in safety initiatives. To address the upcoming generational transition known as the "great shift change," the program includes specific efforts to develop process safety leadership skills in newer employees, ensuring the continuity of process safety values.

Preliminary findings indicate that these leadership-focused strategies have led to measurable improvements in safety performance indicators at this site. This study offers a practical model for other facilities aiming to achieve sustainable process safety excellence through influential and inspirational leadership.