(88b) Leading the Cultural Transformation: Achieving and Sustaining Excellence

Sir Winston Churchill observed, "First we shape our dwellings, and afterwards our dwellings

shape us." Like dwellings, an organizational culture is either a powerful tool or a hindrance to

shaping progress. Cultures influence the beliefs and behaviors of new members and should be

managed for breakthrough performance in any operating category. Is your organization shaping

the role culture plays in success, or are your dwellings determining this for you? Cultures can be

understood, measured, and managed. The Safety Culture Excellence® Evolution Model has

provided guidance for many complex organizations and has facilitated the transformation

necessary for the acquisition of new performance. Many have written about the obvious role the

beliefs and behaviors play in culture. The purpose of this talk, however, is to provide direction on

how to lead, shape and sustain a culture of safety excellence.