(333b) How to Hire Right Every Time

• Develop an “ideal” candidate profile, analyzing the job position to be filled.
• Establish appropriate interview questions to identify candidate’s skills, competencies and proven results.
• Use behavioral interviewing techniques to solicit information from candidates

  Program Outline

  Determining What You Want and Need

• Analyzing the job description
• Job requirements
• The “ideal” candidate
• Factors to consider for recruitment

  Preparing for the Interview

• Pre-interviewing activities
• Determining the behavioral concept of the job
• Steps in the interview process
• Getting other interviews prepared

Use of Assessment Tools

• Learning Index
• Behavioral Traits
• Occupational Interest

  Conducting the Face-to-Face Interview

• How to begin
• How to ask questions
• Formulating your behavioral interviewing questions
• Active listening responses
• Reading verbal and non-verbal communication
• Checklist for face-to-face interviews
• Skills practice and feedback

  Making the Hiring Decision

• Post-interview follow-up
• Tips for making the final decision
• Getting to consensus
• Making the offer

Helpful Hints for Job Seekers

• How and where to look for a job
• Identify prospective employers
• Networking
• Prepare for the interview
• Sell yourself…but be honest
• Follow-up

As CEO of KEYGroup®, a 30-year international speaking, consulting, assessment and training company with headquarters in Pittsburgh, PA,  R. Charles Sujansky directs the strategic management of the company, consults to executive clients and leads the workforce solutions division of KEYGroup®.  Using customized tools and consultation, he has helped clients significantly reduce hiring costs, improve retention and increase productivity, especially in the areas of sales revenues and profits.  Chuck consults to clients across many types of industries, including manufacturing, retail, financial and health care.  His specialties include group facilitation on leadership development, labor relations, return-on-investment human resources practices, retention consultation and productivity enhancement.  Chuck is a Certified Trainer of the Customer Service Profile™ and the Profiles Performance Indicator™ through Profiles International. Chuck’s professional experience includes both union and non-union environments with employee populations ranging from 350-24,000 employees.  Previous to his consulting position with KEYGroup®, Chuck worked for Wesco, Bank of NY Mellon, Crowley Foods, and Westinghouse Air Brake Company in various executive and management positions touching on all aspects of strategic human resources.