(125b) Creating Competitive Advantage through Knowledge Management

Creating competitive advantage through knowledge management involves understanding and properly managing the organization's intellectual property. Working in a global environment across a total engineering organization poses challenges to a knowledge management system. Value can be created by standardizing processes across geographies and creating Operating Disciplines applied systematically by all. In addition, a robust system for capturing knowledge can create value by enabling information sharing that likely will save time and money by avoiding potential duplication of effort.